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SEBI / Research Analysts

Proxy Adviser – Factual Error Alerts – 24-Hour and 72-Hour Communication Timelines

A detailed guide on the 24-hour and 72-hour communication timelines for factual error alerts and material revisions by proxy advisers.

25 Jul 20264 min read

Proxy Advisers (PAs) are required to alert clients about factual errors and material revisions within specific timelines. This ensures that clients have accurate and timely information. This article provides a comprehensive technical analysis of these communication requirements.

Regulatory Basis

Procedural Guidelines

The procedural guidelines for proxy advisers specify:

"Proxy Advisors shall alert clients, within 24 hours of receipt of information, about any factual errors and any impending material revisions to their reports. Further, any such material revisions to their reports shall be communicated to the clients within 72 hours of receipt of the information, while ensuring that adequate time is available for clients to make an informed decision."

The 24-Hour Requirement

When It Applies

  • Factual errors identified
  • Impending material revisions to reports

Timeline

  • Within 24 hours of receipt of information

What to Communicate

  • Nature of the factual error
  • Impending material revision
  • Impact on the recommendation

Why 24 Hours

  • Ensures clients are alerted promptly
  • Enables clients to account for the error
  • Prevents reliance on incorrect information

The 72-Hour Requirement

When It Applies

  • Material revisions to reports

Timeline

  • Within 72 hours of receipt of information

What to Communicate

  • Details of the material revision
  • Rationale for the revision
  • Impact on the recommendation

Why 72 Hours

  • Provides time for thorough revision
  • Ensures adequate time for clients to make informed decisions

Process for Error Alerts and Revisions

Step 1: Identify Error or Revision

  • Receive information about factual error
  • Identify need for material revision

Step 2: 24-Hour Alert

  • Alert clients within 24 hours
  • Inform about the error or impending revision

Step 3: Prepare Revision

  • Prepare the material revision
  • Ensure quality and accuracy

Step 4: 72-Hour Communication

  • Communicate the revision within 72 hours
  • Provide full details

Step 5: Client Decision-Making

  • Ensure adequate time for client decision-making
  • Allow clients to factor in the revision

Examples

Example 1: Factual Error

TimeEvent
Day 0, 10:00 AMPA receives information about a factual error
Day 0, 10:30 AMPA alerts clients about the error (within 24 hours)
Day 1, 12:00 PMPA communicates the revision (within 72 hours)

Example 2: Material Revision

TimeEvent
Day 0, 2:00 PMPA receives information requiring material revision
Day 0, 2:30 PMPA alerts clients about impending revision (within 24 hours)
Day 2, 10:00 AMPA communicates the revision (within 72 hours)

Communication Methods

  • Email
  • Website updates
  • Client portal notifications
  • Any other reliable method

Common Compliance Gaps

1. Not Alerting Within 24 Hours

Some PAs do not alert clients within 24 hours.

Solution: Alert clients promptly.

2. Not Communicating Revision Within 72 Hours

Some PAs do not communicate revisions within 72 hours.

Solution: Communicate revisions promptly.

3. Not Providing Adequate Time

Some PAs do not ensure adequate time for client decision-making.

Solution: Allow adequate time for decision-making.

4. No Documentation

Some PAs do not document communications.

Solution: Document all communications.

Consequences of Non-Compliance

1. Regulatory Action

SEBI may take action for non-compliance.

2. Client Reliance on Incorrect Information

Clients may rely on incorrect information.

3. Reputational Damage

Non-compliance can damage the PA's reputation.

Conclusion and How Anuj Desai & Associates Can Help

Factual error alerts and material revision communications are critical for PA compliance.

Anuj Desai & Associates offers specialized services to help PAs comply with these requirements:

  • Communication process setup
  • Alert and revision management
  • Compliance audit and advisory

Contact us today to ensure your error alert communications comply with SEBI requirements. Our team will guide you through the process.


Disclaimer: This article is for informational purposes only and does not constitute legal advice. Readers are advised to consult qualified professionals for legal and compliance matters. Anuj Desai & Associates is a SEBI compliance consulting firm based in India.


Compliance Guidefactual error alerts24-hour communication72-hour communicationPA error alertsfactual errors PAmaterial revisions PAPA client alertserror correction PAcommunication timelines PAAnuj Desai and AssociatesSEBI compliance consultantPA compliance expert
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